SHIPPING AND RETURNS
Shipping Policy
At this time we are only shipping within the United States.
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Shipping is through USPS or UPS, at Elucid Designs discretion.
All shipments will be insured at face value.
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Tracking:
All shipped orders will be provided with a tracking number.
All orders over $1000 will require a delivery confirmation signature.
Delayed or Lost Packages:
Elucid Designs is not responsible for, and unable to provide a refund for, any package being stolen, lost, mis-delivered, undelivered, or seized. If any of these uncommon circumstances occur, please contact your local shipping carrier directly:
USPS: 800-ASK-USPS
UPS: 866-PICK-UPS
Return & Exchange Policy
We want you to love your art selection. Sometimes it takes a few weeks on the wall to really know if you have purchased the right piece for your space.
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Our return policy allows for returns for any reason up to 7 days after delivery confirmation for a full refund, and up to 30 days for store credit.
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However, after 30 days, we no longer accept returns for any reason.
Damage, or other issues of concern, MUST be reported within 7 days of delivery confirmation.